The Dean of Students Office at Whittier College is seeking an Associate Director, Housing & Residential Life/Student Success and Conduct.
The Associate Director (AD) is a live-in, full-time (12-month) professional Student Life member reporting to the Director of Housing & Residence Life. The AD assists students in creating a respectful, safe, and comfortable living environment conducive to enhancing personal and academic growth. The position is responsible for Departmental operational aspects of the Whittier College Housing & Residential Life program. The AD will be an integral team member who is energetic, flexible, and appreciates the value of program assessment and evaluation.
This position is considered a Campus Security Authority.
This position is considered a mandated reporter.
Hours: Varies
Exempt Status: Exempt
Full-Time/Part-Time status: Full-Time
Salary Range: $66,560 annually; Salary will commensurate with experience, skills, and knowledge.
Reports to: Director of Housing and Residential Life
Location/Department: Whittier College (Main Campus)/Student Life
Position Duties and Responsibilities
Essential Function Supervision and Advising
- Provide supervision of assigned Resident Advisors and paraprofessionals in living area(s) to be determined.
- Supervise and oversee the overall central office program. Directly supervise student workers to manage the central office space as needed.
- Manage payroll for supervised students
- Conduct weekly RA/staff meetings.
- Meet with student staff individually to provide support and direction.
- Assist and occasionally take point when assigned with all department operations including but not limited to opening, closing, break housing, summer housing, admission events, and orientation events.
- Assist and take point when assigned with the recruiting, selecting, and training student staff.
- Assist in the planning and implementing of in-service training and provide development activities to promote positive job performance within the student staff roles.
- Evaluate staff regularly and hold staff accountable to job expectations.
Essential Function Community and Programming Development
- Collaborate with the Director of Housing & Residential Life in developing the programming model and process for Housing & Residential Life and Office of Student Engagement to follow during the academic year.
- Collaborate with Housing & Residential Life and Office of Student Engagement professional staff in the planning and execution of campus wide/large scale programming
- Assist with overseeing and supporting identity theme residential communities (first generation and gender inclusive housing).
- Identify, coordinate, and implement retention and student success initiatives.
- Assist staff and students’ programming for floors, buildings and residence areas ensuring that programming reflects the Student Life Curriculum as well as inclusion and equity goals.
- Serve as a resource and referral for students’ academic, identity, social, and personal needs.
- Annually assess program initiatives to measure student learning and satisfaction.
- Be sensitive and responsive to students’ emotional, personal, behavioral, and academic needs; advising and making appropriate referrals.
- Attend to the health and safety of residents in medical, psychological, and other crises/emergencies. Being aware of and responding to the effects such crises have on the community.
- Be knowledgeable of the various campus resources: Health Center, Campus Safety, Student Counseling Center, Center for Career and Professional Development (CCPD), Office of Student Engagement (OSE), Student Accessibility Services (SAS), and the Center for Advising and Academic Success.
- Be accessible and approachable to students.
Essential Function Summer Conferencing
- Assist with outlining/coordinating operational process of housing transitions with Housing Coordinator, Facilities, Housing & Residential Life staff, and Summer Conferencing Office (keys, repairs, facility transition, cleaning, student staff transition process, etc).
- Assist with summer RA selection and training.
- Collaborate with Housing & Residential Life staff and the business office with the administration of the Room Condition Inventory (RCI) Database and Billable Damages process.
Policy Enforcement/Crises Management
- Responsible for responding to student conduct issues, crises, and critical incidents. Provide conduct responses to various violations of campus conduct policies, including but not limited to those incidents in residential areas as outlined by the Director of Housing & Residential Life and Dean of Students.
- Develop and maintain emergency response protocol for Housing & Residential Life
- Participate in the on-call schedule with Housing & Residential Life
Essential Function Conduct, Policies and Procedures
- Oversee all residential conduct matters including but not limited to, policy review, and adjudication of residential cases.
- Act as the main liaison for all residential conduct matters.
- Oversee the implementation and upkeep of existing residential policies and develop effective policies and procedures to ensure a safe, healthy, and developmentally appropriate residential learning community.
- Assist the Director of Housing & Residential Life in the development and upkeep of Residential Life emergency protocols and policies
- Coordinate Health & Safety process every semester with building Area Director/Assistant Director
Essential Function Assessment
- Develop appropriate learning strategies and utilize effective means to assess learning and program effectiveness.
- Utilize outcome information to improve the delivery of services and improve the learning environment.
- Administratively manage annual assessment survey (WESS/EBI), review/summarize findings, and provide results to the Director of Housing & Residential Life
- Develop, manage, and implement assessment projects for the department
Essential Function Administrative and Departmental Responsibilities
- Serve as the Housing & Residential Life liaison member of the CARE Team
- Oversee/Outline the operational processes related to inventory, damage, billing maintenance, keys, fire safety, and building security.
- Lead departmental functions, projects, or committees/workgroups as assigned, including but not limited to community development initiatives, and housing operations management.
- Provide leadership and support with overseeing department email and voicemail account
- Participate in, provide, and coordinate campus-wide on-duty coverage according to a rotating schedule, which includes weekends, and some holidays year-round.
Perform other related duties as assigned.
Non-essential Functions of the Job
None identified at this time.
Position Specifications and Requirements
Previous Experience
Three to four years of professional experience in a residential life program or relevant experience and a commitment to the ideals of liberal arts education. Evidence of ability to inspire students to achieve much academically and as potential leaders.
Knowledge and Education
Master’s Degree in Student Personnel, Higher Education Administration or related field required. Demonstrate a deep understanding of diversity and social justice principles, a personal demeanor that inspires collaboration within the division of Student Affairs and throughout the campus and community, and a penchant for continuous learning and improvement.
Application Deadline
Until the position is filled.
The position is based in Whittier, California. To be considered for this position, please submit your cover letter and resume to: whittierjobs@whittier.edu or mail to Whittier College, Attn: Human Resources Manager, 13406 E Philadelphia Street Whittier, CA 90608. AA/EOE.
Whittier College is an Affirmative Action, Equal Opportunity Employer and does not discriminate against employees or applicants because of race, religion creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, or sexual orientation, or any other characteristic protected by State or Federal Law