FAQs

 


If I didn't purchase the college’s health plan, can I still use the Student Health & Wellness Center?
Yes. The services at the Student Health & Wellness Center are available to any currently enrolled fulltime Whittier College student. Part-time undergraduates, traditional graduates or Law students are eligible to use our services provided they pay a health fee at their first visit. You don't have to purchase the Kaiser Permanente Student Health Plan to be seen at the health center. Medical visits are free, however, there are supplementary fees for lab tests, Rx medications, vaccinations, TB skin tests and some procedures.


We moved a lot during my childhood and I can't access my complete immunization records. What should I do?
If you attended school in the United States, your last school/college may have a record of your required immunizations. You should also check with your primary care physician and parent(s) to see what records they do have. If you are still unable to provide documentation of your immunizations, you will need to obtain lab tests called titers that will indicate whether or not you are immune to the vaccine you are being screened for. Some vaccines do not have titers, so you will need to get additional vaccinations to get you current on your immunizations. If any titers come back negative indicating that you are not immuned to the vaccine being screened for, you will need additional vaccines in this case as well.


Do I need an appointment to be seen at the Student Health & Wellness Center?
Appointments for routine visits such as physical exams and PAP smears are required. Appointments for illnesses and injuries and other types of appointments are highly recommended to avoid long wait times. Urgent care walk-in clinic is available on Mondays between 8:30 a.m. -11:30 a.m. To schedule any appointment at the Student Health & Wellness Center, call us at 562.464.4548.


Can my parents find out what treatment I'm receiving at the Student Health & Wellness Center?
Medical information may not be released without the written consent of the patient. If parents have questions or concerns, health center staff can answer generalized questions, but cannot violate patient confidentiality that is protected by law. Students are responsible for notifying parents or guardians of their condition, except in the case of a serious emergency.


I'm on several prescription medications. Can I obtain these medications at the Health Center?
It depends on what medications you need. The Student Health & Wellness Center is equipped to care for most common health care conditions to treat young adults and adolescents. We stock a variety over-the-counter medications and a variety of prescription medications used to treat common illnesses or injuries, such as many antibiotics, birth control pills, emergency contraceptives, topicals, eye, nose and ear medications, etc. If you have specific medication needs, please call the health center for further guidance. Rx medications may be dispensed to you at the health center or you may be given a prescription to take with you to take to a local pharmacy. Psychotropic medications should be requested from your own provider or psychiatrist at the Counseling Center.


Can I schedule to see the same provider every time I make an appointment at the Student Health & Wellness Center?
We believe in continuity of care and all efforts will be made to schedule you with the same provider. However, this cannot be guaranteed. Our clinic is staffed by rotating residents on certain days and they are not always here on the same days. In addition, you may not be available on the day that provider is here. Requesting to see the same nurse practitioner and physician assistant is usually easier than a resident because their schedules are more predictable.


What should I bring with me on the day of my appointment?
Always bring your student ID and your health insurance card with you. Proof of your health insurance card is especially needed for some outsourced lab services. If you do not bring a copy of your insurance card at the time labs are drawn, you may be asked to pay out of pocket for those services.


What happens if I scheduled an appointment, but I am running late or can’t make it?
It is important to arrive on time and, preferably, a few minutes early to your appointment to allow adequate time to complete necessary forms. If you have an appointment and are running late, please call us to inform us of your situation and we will let you know if you can still be seen that day or shifted to a different time slot or day. This will depend on the reason for your visit. Serious illnesses and injuries will be accommodated into the schedule. If you cannot make your appointment, please call us 24 hours in advance. Failure to show up for your appointment without advance notice will result in a $15.00 NO SHOW fee to be charged to your student account.


If have a medical condition such as severe food allergies, can I apply for a meal plan exemption?
Yes, you would need to complete the Meal Plan Exemption Form and obtain a physician's letter. Materials must be submitted it to Rosalba Rios, Director of Disability Services. Please make sure that you have filled out the application completely. The final deadline for requesting a meal plan exemption is June 15 for fall semester and January 5 for spring semester. Incomplete applications will not be considered. Please make sure that you have read the Meal Plan Exemption Policy in its entirety before sending in your request to be sure nothing was missed. Completing the meal plan form does not mean your request will be approved. Each request is evaluated on an individual basis and a decision will be made by the Director of Disability Services in writing.

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